Subscribers of the telegram channel Mash spoke about the problems. According to them, payment terminals issue a refusal, while funds can still be blocked. Users claim that they cannot transfer money even using a QR code, and cash also goes by, because ATMs allegedly do not work. Alfa-Bank itself stressed that everything is already working.
What Alfa Bank says
The credit institution told RIA Novosti that some customers could temporarily encounter a problem when paying with cards. But now everything works, they emphasized there.
“Everything has been working for a long time. Temporarily, a small part of customers could not pay by cards, payment by SBP and QR was and is being done now. <...> There is no failure, ”a bank representative told RBC.
What users have complained about
In the Alfa-Bank group on VKontakte, bank customers wrote about the failure in the comments.
“The payment didn’t go through at the tasting point, the ATM gave out ‘no connection’,” said Evgeny K.
The administration of the public told him that the bank was carrying out “small technical work.” “We’ll fix it soon. We recommend using the SBP payment, ”they added.
“Payment in the online store does not go through,” Dmitry V. pointed out. The bank promised him that everything would work soon and offered to try to pay by QR code for the time being.
A sad story happened to Victoria K. and her pet: “I can’t pick up the dog after the operation, BECAUSE I CAN’T PAY FOR IT, and it’s impossible to pay for SBP here.” The bank advised her to try again, because the payment might already go through.
And earlier we said that a failure occurred in the work of the VKontakte social network. Users complained that they could not download messages. Basically, Muscovites, residents of St. Petersburg, Yekaterinburg, Chelyabinsk and Samara had problems. Now everything is working normally.
